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Director
San Jose State University iSchool
Dr. Chow is the Director and Full Professor of the School of Information at San Jose State University. He holds a PhD in Instructional Design and Technology, an M.S. in Educational Psychology from Florida State University, and a B.S. in human development from San Francisco State University. He served as the Montana State Library’s LSTA 2013-2017 Five-Year Evaluator where he first became aware of gaps in library services for Montana’s eight tribal nations; he is known for his work in community assessment, patron needs and library services, analytics and informatics, systems design, organizational management and leadership, and information seeking behavior.